Policies

Clear expectations for first requests.

Website information is general, request-based and not veterinary advice. Care is confirmed only after Katy reviews the details.

Privacy

Fetchly collects inquiry details so Katy can review care requests. Do not submit door codes, access instructions, full medical records or private emergency-contact details in the public first request.

Service disclaimer

Sending a request does not guarantee availability, acceptance, pricing or a response time. Medication assistance, unusual animals, transport, overnight care and on-call arrangements are evaluated case by case.

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